💸 Refund Policy

We understand that plans can change. Our refund policy is designed to be fair and transparent, ensuring that all participants are aware of the terms associated with cancellations.

📅 Cancellation Timeline

• More than 30 days before the trip start date: Full refund of payments made, minus any non-refundable fees (e.g., processing or reservation fees).
• Less than 30 days before the trip start date: No refund will be provided.

⚠️ Non-Refundable Fees

Certain fees, such as processing or reservation fees, are non-refundable and will be deducted from any refund issued.

📧 How to Request a Refund

To initiate a refund request, please contact us at info@outatcamp.ca. Include your full name, the trip name, and the reason for cancellation in your email.

🤝 Exceptional Circumstances

We recognize that emergencies and unforeseen events can occur. If you find yourself in such a situation, please reach out to us as soon as possible. While we cannot guarantee a refund, we are committed to working with you to find a suitable solution.

Thank you for your understanding and cooperation. We look forward to adventuring with you!